Natalie Clash
Operations Director
Natalie is the Operations Director at Adalta Energy with over 15 years’ experience within the Energy Industry. She began her career in service and operations gaining valuable knowledge of how to navigate the complexities of the industry and understanding the ever-changing regulations. This led to heading up complaint and service teams for several domestic energy suppliers.
During her career Natalie undertook numerous roles involving transforming, building and expanding customer service teams, speicialising in driving operational performance and customer satisfaction.
During her career Natalie undertook numerous roles involving transforming, building and expanding customer service teams, speicialising in driving operational performance and customer satisfaction.
I am responsible for the smooth running of the day-to-day operational team
In her role as Operations Director, Natalie ensures effective and efficient processes are in place to manage client requirements.
Professional skills
Customer Service
Change Management
Continuous Improvement
Team Leadership
Change Management
Continuous Improvement
Team Leadership
The Adalta Energy team
Tom Butler
Managing Director
Ed Butler
Business Development Director
Tom Garner
Commercial Director
Natalie Clash
Operations Director
Heather Ogston-West
Development Manager
Luke Fletcher
Energy Trading Manager
Nicola Byrne
Service Manager
Kerry Sheppard
Energy and Sustainability Manager
Adam Davies
Account Manager
Katie Woods
Account Executive
Graham Mitchell
Business Development Manager
Tommy Dyson
Business Development Manager